…and a hint of iritation that I was there at 6:10am.  But the doors were open on time (a first) and the manager was there to check me out when I was ready. 

Promotion in a company should include a persons passion for creating an outstanding customer experience.  Not simply their ability to handle a lot of tasks. 

High capacity is of value… but never to the sacrifice of the customer experience. 

Just a thought.